FAQ

General

Where can I find Twigz Pretzels in retail stores?

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Twigz are typically located in the chip aisle, near the pretzel section. We are also located throughout stores on box displays. Check out our store locator to find a location near you. Alternatively, you can order online directly to your door. If you can’t find us at your favourite local store, please let us know by filling out a general inquiry.

How can I request a new store location near me?

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If you can’t find us at your favourite local store, please let us know by filling out our general inquiries form with the specific store location.

Where are Twigz Pretzel products made?

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Twigz Pretzels are made in Alberta, Canada!

Online Orders & shipping

Shipping

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All orders are generally shipped within 48 hours from the time of being placed. We ship via ground freight which, on average, is delivered within 3-7 business days from the time the package is picked up.

Allergens

Are your products peanut-free?

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Yes, our products are free from peanuts; however, are not certified to be peanut free.

Are your products gluten-free?

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No, our products do contain gluten.

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